Reviews - Executive Park and Fly - Heathrow Airport

"The idea and drop off was very good, easy and hassle free. Pick up however was very dissapointing. After following the instructions I phoned the number when I was 20 mins away. When I arrived at level 2 they told me he was not here yet but will be imminently. After waiting an extra 40 mins I asked the attendant to call and find out where they were. After his phone call he told me that they had no record of me phoning even though I showed him the number and time of call on my phone. I then waited and extra 15 mins for them to arrive. Very very disappointing and annoying. The reason I chose this service as I thought it would be hassle free and convienient. However due to a poor staff error it turned into and extra 55 mins on to my journey waiting in a car park."