Reviews - Executive Park and Fly - Heathrow Airport

"Pleased with service, the only problem we experienced was with your instructions - the written instructions for drop off at Heathrow Terminal 4 don't match the road markings/signs, so need to be updated. On our return, the instructions said to go to the ground floor of the short stay car park (which we confirmed with you by phone), but in fact the driver had gone to Level 2, so we were waiting for about 30 mins in the wrong place. Again this could be resolved by updating the written instructions. We did appreciate not having to pay for the car park though, since the driver paid for the ticket, which we thought was excellent customer service. We will definitely use you again the next time we fly from Heathrow."