Reviews - Executive Park and Fly - Heathrow Airport

"Whilst the service was not the cheapest on offer, it was a good service with which I was very impressed. On arrival at LHR we did take a wrong turn and found ourselves on floor 3 with no means of driving up one floor. We did not realise that we needed the second ticket machine not the first. I visited your desk on foot where it was all resolved by a very helpful member of staff. Perhaps 'keep to the left' is written in upper case in your instructions as is the level number. As my return flight arrived very late I was concerned that the desk might have closed before we got there. I was reassured that a member of staff would always wait for a customer, should the flight be delayed. On return, we received a call-back on our mobile and all went smoothly."