Reviews - Executive Park and Fly - Heathrow Airport

We have collected 2353 reviews for Heathrow airport parking with an average rating of 4.6 out of 5.

Rating Rating Rating  Rating  Rating  (2353 reviews)

Avg Shuttle Wait Time

No transfer/Shuttle is required,Executive Park & Fly Chauffeur will meet you at the Airport


Reviews

1.5/5
Rating score

Peter Coulson

"Arrived, and they had hoped record of my booking so no pre-prepared paperwork; showed them my booking confirmation and they completed the paperwork manually, keeping my confirmaction voucher "for their records ". Gourmet back from holiday and initially they couldn't find any record of my car. Then when theyou had they said there was no record of use booking. The guy at the desk was rude and kept dealing with other customers first. They wanted me to pay an extra £85, as they sat in was due to pick up my car on 25th, rather than the 31st - despite their saying there was no record of my booking, audio my pick up receipt (ìssued at drool off) saying pick up was 31st. When. I said I wanted my car and I was talking it anyway they threatened to call thearlier police. In the end they let Mr have my car with no extra charge when I threatened to call Trading Standards. There was no dishonesty or corruption here, just complete incompetence, and an unwillingness to admit it. Altogether a nightmare after 23 hours on the road. AVOID!"
Confirmed purchase:
07 June 2018

Published on:
04 September 2018
Value for money
Staff friendliness
Arrival and exit process
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