Reviews - Simply Smart Parking - Gatwick Airport

We have collected 4739 reviews for Gatwick airport parking with an average rating of 4.6 out of 5.

Rating Rating Rating  Rating  Rating  (4739 reviews)

Avg Shuttle Wait Time

No transfer/Shuttle is required, Simply Smart Parking Chauffeur will meet you at the Airport


Reviews

2/5
Rating score

Marie Thornton

"We called 20 mins before arrival at fat wick south. And on arrival no one to greet us. I called again car finally got collected 35 minutes after first call. On our return I called after collecting our luggage I was told our car will be ready by time we got to car park . No car at car park, I waited 20 mins before calling again to ask where car was . I had a very rude Asian man tell me that it takes 25 mins together to car park . I told him I had already waited 25 mins. He said it shouldn't be long. I said I wasn't impressed with the service as its meant to be meet and greet . So why was I having to wait . He rudely told me that's why it was cheap and hung up on me. I waited a further 10 mins before calling again to be told the car will arrive soon. I said that I was disgusted with my previous call to them and how I was treated and he said he had only just come on shift . My car arrived 5 minutes after 3rd call. So 50 minute wait. Then as we drove off I got my daughter to check mileage used and they had driven my car 110 miles . No impressed"
Confirmed purchase:
29 April 2016

Published on:
06 June 2016
Value for money
Staff friendliness
Arrival and exit process
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