Reviews - Simply Park Value - Gatwick Airport

"We arrived on time to drop vehicle off, rang beforehand as requested and told where to go, however waited around 40 minutes to handover after being told by staff onsite that they weren’t taking our vehicle, then only to be told they were, over the 30min and parking charge had then increased., clear lack of communication between who should have been taking the vehicle which led to delay. On return, we rang once we cleared customs. Waited 50 mins, numerous people had come after us and gone before us having there cars delivered by same drivers, rang to confirm update only to be hung up on ( shocking treatment) then to top off I was told I owed £20 due to arriving a day late, however not the case I produced booking ref and original email clearly showing my return date and time ( something you guys didn’t seem to have access to) I tried to give my booking reference but all that the driver has was a handwritten piece of paper with a date and time scribbled on, so overall a poor experience and won’t be using you guys again, sorry to say worst meet and greet I’ve ever experienced "