Reviews - Simply Park Value - Gatwick Airport

"I made a small mistake while booking as our flight was late at night on 18th so we were landing on 19th, when paid realised that booking is only till early hours of 18th when our flight was late night, so i did email helpline and got fast respond back that need to pay additional £10, which I did that was nice and easy Have to say last month I have used different company and they charged me less as the lady on booking line said as my flight is late at night and I'm landing after 1am, they charged till our flight date, which I think is actually amazing as is a bit cheeky to charge someone for 2 hours Anyway on the way back obviously we landed just before 2, is middle of the night, had my son with me tired one and i was tired, I called reception to tell them we picked up our bags and we are ready, the man on the phone said to me your booking was till yesterday I was like no, original one yes but I did pay extra for that mistake, and he asked if i had any proof and i said yes thats fine and he said he need to see it i said yes that's fine.. but got a bit annoy as is middle of the night you should be on your way, and you just wasting my time over the phone... I'm really sorry but I shouldn't be the one to proof him anything there should be communication on your end ! I came across a bit rude towards him, said yes yes and drop the call, sorry I didn't mean it, but only thing you want is to jump on the car and make your way and then driver came had to show him my bank statement if I did or not, sorry but are you there working together ?? have to say still annoy about it, and especially additional payment was done an hour later, if is last min I could understand but they had 10 days to sort that "