Reviews - ACE Parking - Gatwick Airport

"drop off was fine But on return I rang Ace at 19:13 - when we had our luggage and followed the instructions of where to go. No sign of our car. We waited and waited. I rang again at 19:49 and was told that our car had not yet left the storage area. When I asked why, I was told it was 'because of the weather' - which made 'getting drivers back hard'. Yes is was raining and had been raining harder - but given that is predictable and was predicted - why not book more drivers or start moving cars earlier? We eventually left the car park at 20:05 - a pretty disappointing end to the holiday for a service that is supposed to speed things up. "