Reviews - Budget Parking - Birmingham Airport

"Upon arrival it as very rushed and they were more interested in talking to themselves. Once I phoned after landing I was told there was a bus outside so I needed to rush. After getting to the bus, we were greeted rather rudely and just told to show him which name we were on his phone, he then offered no help loading the cases into the minibus. Once the cases were in, we took our seats to find out the seatbelts did not work, we were told to leave this and the office was aware. After he acknowledged the belt being broke he turns up the music and proceeded to speed back to the office! The roads were quiet as this was early morning however the speed and loud music was not needed. We then got back to the office and again left to unload the cases. I went into the office and provided my ID and asked to recall my license plate. I did this and then told it was wrong (it wasn’t) and then told it was a joke and my car was parked in lane 4, there was no lighting to assist with looking and was told the incorrect lane number! "