Reviews - Budget Parking - Birmingham Airport

"On arrival at the park, we were 'processed' very quickly and efficiently, and were taken immediately to BHX, leaving plenty of time to catch our flight. So far I would rate the service 5*! Our return journey was totally the opposite , unfortunately. Realising that the journey from Washwood Heath took about 20 minutes, I phoned the car park to tell them we had just landed. I was told to ring back once we had collected our baggage and to wait at bus stop A and a bus would be with us in 20 minutes! We hung about & then proceeded to bus stop A, only to find a big queue of people - 2 of whom had been waiting for 1 hour. Why? Eventually a minibus arrived with the capacity to take 8 people! What about everyone else - what were we all supposed to do? By this time we had been waiting 45 minutes & it was nearly 1AM. We were assured another mini bus was on its way - it eventually arrived - so another 8 people were 'allowed' to board after a name call. We eventually got back to the car park and were able to pick up our vehicle. The 'pick up' from the airport was totally chaotic- a child could have organised it better. Until this company 'gets its act together', despite its cheapness, I would certainly NOT recommend it to anyone. "