Reviews - Budget Parking - Birmingham Airport

"Dreadful. Arrival was ok, but no advice or guidance forthcoming mind you-told to just leave my car wherever. Staff not approachable or friendly. Return was deplorable. Called to request a transfer back. 25 minutes later I called to ask where the bus was, to be told you've only been waiting 20 minutes! 25 as it happens. The chap said the bus is two minutes away and hung up. The bus arrived 10 minutes after that. The driver could not communicate in English so his colleague took me to the other bus. This resulted in further waiting, for people that did not turn up. The driver openly used his mobile phone to search for music, take calls, text. Then proceeded to wind his window down fully (it was midnight by this point) without having the courtesy to ask any other passengers if this would be ok. When I complained about the experience, the reception guy and the driver shrugged their shoulders, ignored me then said well it's ok, you're here now!!!!! Never ever again! Bunch of cowboys! Steer clear."