Reviews - LCS - Manchester Airport

"Disgusted with service. I have an all electric car. Had 74 miles on it when dropped off. It was returned filthy with only 9 miles charge on it. Had a stressful journey to nearest chargepoint! Only just made it! Will never use again!!!!!"

"Weren't there at arrival. When I called they said they had no record of my vehicle leaving me to believe that I'd handed my keys to car thief. I'll park it myself in future "

"Couldn't fault the company even picked car up at crown plaza in airport and on pick up waited less than 5 mins excellent service highly recommended "

"Excellent"

"After searching on line and reading some of the reviews for hassle free parking at the airport .. I am so glad I went with simply park absolouteky fantastic service ,I called 20 minutes before I arrived at the terminal and the gentleman was there to collect my car a great start to my holiday . After our holiday after collecting my luggage I called simply park with the driver number provided and I was met with my car outside the terminal . 10/10 I really can not complain about anything great service and I would definitely recommend ."

"Simple and efficient service. Courteous driver, walked out of the terminal and straight to the car. Always use this service."

"Drop off fine, return a disaster, couldn't get through then phone was put on hold twice , finally got through, phone team need customer service training, waited 50 minutes at collection point , car was dirty driver had been to wash it as parked in a field farmers disused green house. Chased and operative female was just rude, not impressed will not use again"

"Having been instructed to contact 20 mins before arrival this is exactly what I did only to be told that there was no reference of my booking !! Eventually I was told that a driver would be there in 10 mins as by this time I was virtually at the Airport - 50/60 minutes later and well over a couple of miles of driving around Terminal 3 a driver turned up !! The driver we believe only turned up due to approximate 10 / 12 phone calls that had to be made to the office (many of which just didn't get answered at all) of which one was that a shift change had happened and they thought it was dealt with - This is not an acceptable level of service - we were that late that we had a tannoy out for us to board the plane - This was all due to the incompetency of LCS - I have used this type of meet and greet service previously and everything has been fine - I certainly will not be using LCS again and would certainly not recommend to anyone else. I have had to give a star on the previous section only because it doesn't have the facility to give no stars ! Thanks for spoiling the start of which ended up to be a great holiday ! "

"Had to wait at drop off as they were late arriving to collect my car and pick up was a 40 minutes and 4 telephone calls. Would not use this service again."

"On departure the member of staff was late and rude on the phone, I had to make several phone calls as they did not know who was to collect my car. I wouldn't recommend any friends or family to use the service."

"Efficient & seamless service. Would recommend to all "

"Excellent service, very smooth process with no problems at all"

"Great service really simple to use"

"Can't fault this service waiting for us on arrival and a quick call after collecting our luggage and my car was delivered to us outside arrivals will use again well done ."