Reviews - Simply Park & Ride - Luton Airport

We have collected 58 reviews for Luton airport parking with an average rating of 4.5 out of 5.

        (58 reviews)

Avg Shuttle Wait Time

Transfer take 10-15-minutes / Shuttle runs on demand, 2.1 miles away


Reviews

4.5/5
Rating score

"Everything was fine. Buses arrived in time!"
Confirmed purchase:
10 January 2019

Published on:
07 February 2019
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Fast service. They took good care of my car. It was filmed all over on the drop off for damage purpose. Drop off and pick up service for the airport really fast. Helpful, friendly staff. Will use again "
Confirmed purchase:
31 December 2018

Published on:
15 January 2019
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

3.7/5
Rating score

"Generally good but met two who had no idea what they were doing. The rest of the team were great."
Confirmed purchase:
02 January 2019

Published on:
08 January 2019
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"I am pleased with the choice I have made and have had a very good experience "
Confirmed purchase:
15 November 2018

Published on:
13 December 2018
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.5/5
Rating score

"Very good service"
Confirmed purchase:
21 November 2018

Published on:
30 November 2018
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"Reasonable price, close to airport, staff very friendly & car was ready for me at arrival. Will use again and recommend. Thank you"
Confirmed purchase:
14 October 2018

Published on:
30 October 2018
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4/5
Rating score

"Pick-up was a bit unclear, all was told was it would be a Mercedes mini bus! "
Confirmed purchase:
31 January 2018

Published on:
22 October 2018
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Excellant value - now I know where it is will use again. A little wait on return to the airport but not too bad. "
Confirmed purchase:
26 July 2018

Published on:
10 October 2018
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Sat nav post code doesn’t work so ideally should be altered to avoid issues otherwise very swift and professional service "
Confirmed purchase:
25 September 2018

Published on:
08 October 2018
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Very professional service and no problems at all along with great value "
Confirmed purchase:
21 July 2018

Published on:
01 October 2018
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"We were delighted that everything went smoothly. Directions were perfect. The green gate on the roundabout is obvious. It is not at the centre of the postcode if you use satnav. Shuttle was waiting and staff were helpful and reassuring. On return, the number was engaged for a couple of minutes but I soon got through and the shuttle was not long. Car and key ready and waiting. Thank you Simply Park. (It was easy to find our way back to the pick up point but it was pick up point P, the far one, not O which was on some paperwork). "
Confirmed purchase:
17 July 2018

Published on:
27 September 2018
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Excellent as always thank u "
Confirmed purchase:
03 September 2018

Published on:
22 September 2018
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"Everything perfectly thank you"
Confirmed purchase:
13 July 2018

Published on:
17 September 2018
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

3/5
Rating score

"Drop off was fine and quick. But once we arrived backat the airport and started to call the number to arrange pick up to take us back to the car park, up it just over 20 minutes to get through - the phone line was constantly engaged so very frustrating."
Confirmed purchase:
05 September 2018

Published on:
15 September 2018
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"Very kind and understandable team! Every time when I leave from Luton my car stays with them. Professional and quick."
Confirmed purchase:
01 September 2018

Published on:
11 September 2018
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Very quick and efficient. Great service "
Confirmed purchase:
05 January 2018

Published on:
28 August 2018
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Speedy check in and out. Friendly staff. Less than 10 mins by shuttle from car park to airport. Cheaper than alternatives "
Confirmed purchase:
21 August 2018

Published on:
27 August 2018
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

3/5
Rating score

"Drop off process was easy, transfers were efficient and price was pretty reasonable. Collection was not so good - staff walked past without acknowledging us and the car hadn't been collected from the car park, so we needed to wait. The most irritating bit was that cash had been stolen from the change used for car parks - only the £2, £1 and 50p coins, but did they really think we wouldn't notice? Would not use them again simply because of the theft - do they really need to steal £5.50 on top of the parking fees? "
Confirmed purchase:
10 July 2018

Published on:
27 August 2018
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Good service very close to Luton Airport definitely recommend if you need somewhere to park to give them a try "
Confirmed purchase:
06 July 2018

Published on:
18 August 2018
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

Confirmed purchase:
22 June 2018

Published on:
19 July 2018
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

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