Reviews - Airport Parking Luton - Luton Airport

We have collected 150 reviews for Luton airport parking with an average rating of 4.6 out of 5.

Rating Rating Rating  Rating  Rating  (150 reviews)

Avg Shuttle Wait Time

No transfer/Shuttle is required as Chauffeur of Swift Parking will meet you at the Airport


Reviews

4.2/5
Rating score

"Development of airport seams so unorganised and is taking ages!!! Traffic around airport and parking area is managed badly! Bet obviously CCTV cameras is in place. I guess whey collect great revenue :-) Thous comments not directly to SWIFT Airport Parking, but hopefully you will forward to relevant institution."
Confirmed purchase:
11 November 2016

Published on:
05 January 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"Great service,recommended thank you."
Confirmed purchase:
26 November 2016

Published on:
04 January 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"Great value for the money and friendly staff a good service."
Confirmed purchase:
02 November 2016

Published on:
03 January 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

3.5/5
Rating score

"the staff showed us how to exit car park and instructions were in correct also we were not told when booking that we would have to pay them £5.00 why was this not on original internet booking charge"
Confirmed purchase:
08 December 2016

Published on:
19 December 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"We got what we expected. Good service. No hassle. "
Confirmed purchase:
09 November 2016

Published on:
05 December 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

1.7/5
Rating score

"Exit process was awful. I was waiting for nearly an hour for my car to be returned."
Confirmed purchase:
14 October 2016

Published on:
29 November 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Excellent service all round, thoroughly recommended."
Confirmed purchase:
09 October 2016

Published on:
22 November 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"No problems- all went very well. Luton isn't great for the car parking right now since all the building work but this meet ad greet was great and so simple to use in event if the building works."
Confirmed purchase:
12 October 2016

Published on:
02 November 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Good value, good friendly, helpful staff. Good and fast service. Shame that luton airport is still a mess. But no reflection on the parking service . "
Confirmed purchase:
15 October 2016

Published on:
02 November 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

3/5
Rating score

"Not solely Swift's fault, but the logistics around Luton are horrific and exceptionally poorly planned and managed. However, the logistics and organisation of Swift (and other off-site parking services) at the dropoff / pickup site is poor: no signage, no information, no progress tracking, no dedicated safe waiting area, etc. Also - the addition of an elevated exit fee is poor - just add it to the cost of parking!"
Confirmed purchase:
17 October 2016

Published on:
31 October 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Excellent service drop off easy & pick up easy great value best on internet "
Confirmed purchase:
10 October 2016

Published on:
22 October 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Hi, I've been with this company a few times whilst travelling to Luton airport and have always found them very professional and efficient with my car especially during difficult times with the up evil of the new car park being built with lots of road works. Keep up the good work, Karen x"
Confirmed purchase:
30 September 2016

Published on:
14 October 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

2.5/5
Rating score

"It may be unfair on the simply park, but the building works and the layout of the car park was really confusing. Also the fact it was in the open and a number of park and greet people in various hi vis vests made it more confusing. On my return, the chap said the car was on the way, after while another one said which was my car and it was there all the time. Not really well organised"
Confirmed purchase:
10 October 2016

Published on:
13 October 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"This is the fourth time we have used Swift Parking at both Luton and Gatwick and the service has been excellent. For those that doubt the benefits of Meet and Greet, I would highly recommend Swift Parking for this service. Thanks again"
Confirmed purchase:
15 June 2016

Published on:
10 October 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

3/5
Rating score

"The entry procedure is more due to the works going on around the airport so no fault of the parking company. Upon arrival back at the airport however, there was no traffic build up and the time taken to drop the car back to me was 23 minutes - a time that was too long in my opinion. Additionally the charges on top of this (£5) are making the cost if using the service borderline not value for money."
Confirmed purchase:
21 August 2016

Published on:
26 August 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

3.5/5
Rating score

"Luton is a bit of a mess at the moment, and it is a busy time, but we were dealt with quickly both when we dropped the car off and when we picked it up - so well done."
Confirmed purchase:
05 July 2016

Published on:
23 August 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

1.7/5
Rating score

"We knew of the 4 pounds exit fee but they charged us 5 pounds even though we waited for the car to be delivered to us the papers stated 4 but on the reverse it was typed in 5 outstanding will never use again"
Confirmed purchase:
19 July 2016

Published on:
29 July 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Service as expected "
Confirmed purchase:
03 July 2016

Published on:
11 July 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.2/5
Rating score

"Great service just not enough staff"
Confirmed purchase:
16 May 2016

Published on:
04 July 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

1.7/5
Rating score

"Absolute chaos. Poor reception area and even worse exit system."
Confirmed purchase:
22 April 2016

Published on:
24 June 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

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