Reviews - Sure Parking - Gatwick Airport

"I Didn't call initially (I forgot to read the small print..) but arrived exactly on time. Staff weren't therefore expecting me and ignored me when i tried to talk to them. Tried ringing phone but no answer for first three calls. Once I got through things worked much more smoothly. I grabbed one of the team and they helpfully and quickly sorted me out. the return was fine albeit it took a few minutes to deliver the car after I had arrived at the terminal. in sum, OK but mobile number didn't work several times and team need to be more proactive in the ground. A bot more process and structure needed. Oh and the car park signing for which floor could be better."

"Great service and would recommend to use this meet & greet."

"I have used the service before and have always found the staff friendly and helpful. The drop off and pick up is easy just a phone call when you are 20 minutes from the car park. I will definately use the service again and would recomend it ."

"Great service, easy pick up and drop off. Would highly recommend."

"Very good and efficient service"

"Wounderfull service will be using them again "

"Had to wait 40 minutes to get our car back after calling them at the baggage reclaim as we were told to. We were told 20 minutes!"

"Had to wait nearly 40 mins for car to arrive back. No apology from driver. When I said to her we had been waiting far too long she wasn't at all apologetic and said we should expect to wait 15-20 mins. 15-20 mins isn't 40 mins!! Have used valet parking 3 times a year for 10 years and never experienced a 15-20 min wait let alone 40"

"Thought the car park fees was in the price of the money as had to pay to get out "

"Booked all three cars on my booking and my friends was happy and will use again . "

"Massive thankyou. Will use again "

"Very friendly .this my 2nd time using them . Will use again . Thankyou for looking after my car :) . Happy customer "

"As the rating I've given suggests I think it's a great idea, makes airport travel easier and much more relaxing. It's also cheaper than using the conventional car parks. Staff were great, very friendly and helpful while also being very professional. I'd certainly do this again."

"Great service, second time we've used this and will be happy to do so again."

"Great service once again. We were badly delayed getting to Gatwick due to M3 roadworks and closures, which by the way are terribly signed for Gatwick and Heathrow and one of the main diversion roads, A331 was also closed. Phoned ahead and told you of the issue and essential that someone was waiting for us at arrivals else we'd miss flight. You were there and we just manged to get our flight to Greece. Thank you!!"

"Simply easy and simply brilliant "

"Great service, would definitely use again "

"Very easy and quick although sat nav code would have taken us passed south teminal."

"Arrival went very smoothly. Unfortunately exit arrangements were hampered by your driver being given the incorrect terminal; we arrived in South, as our paperwork confirmed, but your driver had paperwork advising him to go to North. This resulted in a number of unsatisfactory phone calls to your office and our delay in getting off on our homeward journey. The driver eventually rang us direct and we were able to clear the confusion, although he then had to drive over to South terminal causing further delay."

"There on time although didn't asnwr fone first time. Staff very nice indeed. My car seems fine. so that's good. "