Reviews - Cophall Parking - Gatwick Airport

We have collected 100 reviews for Gatwick airport parking with an average rating of 4.7 out of 5.

Rating Rating Rating  Rating  Rating  (100 reviews)

Avg Shuttle Wait Time

Transfers runs on demand 24hrs a day, take 10 min by bus.


Reviews

5/5
Rating score

"Smooth and efficient service, reasonable rates."
Confirmed purchase:
16 June 2025

Published on:
14 July 2025
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Totally satisfied with the service. I will use it again and recommend it to family and friends "
Confirmed purchase:
16 May 2025

Published on:
14 July 2025
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Very efficient service. you even cleaned my windscreen from the bird droppings! Would not hesitate to recommend you to my friends. Thanks"
Confirmed purchase:
25 March 2025

Published on:
10 April 2025
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"Very good system. You need to leave extra time to wait for the bus to take you and the route to the airport but otherwise all good. The driver on our return was extremely helpful, I was struggling with my cases and he didn’t hesitate to take over."
Confirmed purchase:
27 February 2024

Published on:
20 June 2024
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

3.5/5
Rating score

"Easy to access, drop off and pick up. Secure and simple, would recommend & use again."
Confirmed purchase:
03 March 2024

Published on:
30 May 2024
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"Easy Way to book and find location."
Confirmed purchase:
07 April 2024

Published on:
29 April 2024
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

3.2/5
Rating score

"All fine. "
Confirmed purchase:
26 March 2024

Published on:
29 April 2024
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

2.5/5
Rating score

"When we arrived to drop the car off the process was nice and quick. However, the young lady behind the counter had very little customer service skills and came across rude. Our pick up was a huge mess. It took over half an hour to be picked up from my first call. They sent a small minibus that had 4 seats left, there were 12 of us waiting (this was other groups, not ours). We waited another 25 minutes, freezing. From the first phone call to getting in our car took nearly an hour. Will not being using cophall again."
Confirmed purchase:
04 April 2024

Published on:
29 April 2024
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Great service, very easy and efficient Thank you "
Confirmed purchase:
29 February 2024

Published on:
11 April 2024
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Helpful staff and quick and speedy service. The transfer to and from the airport was very prompt in both directions."
Confirmed purchase:
20 February 2024

Published on:
11 April 2024
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"All just as advertised"
Confirmed purchase:
10 July 2023

Published on:
13 February 2024
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Genuine 5 star service"
Confirmed purchase:
30 October 2023

Published on:
13 February 2024
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Very good service, efficient and everything went smoothly"
Confirmed purchase:
13 September 2023

Published on:
01 December 2023
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"Very efficient service"
Confirmed purchase:
06 November 2023

Published on:
01 December 2023
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Great service bus drivers very helpful would recommend "
Confirmed purchase:
05 April 2023

Published on:
11 November 2023
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.2/5
Rating score

"All went smoothly. In the morning we literally dropped the car and were on the shuttle bus a few seconds later. On arrival we only waited a few minutes for the bus to reunite us with our car."
Confirmed purchase:
01 October 2023

Published on:
17 October 2023
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"friendly staff, clean buses and car park, car parked in thier premises not in a field somewhere! recomend"
Confirmed purchase:
15 May 2023

Published on:
03 October 2023
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.5/5
Rating score

"An excellent service which was easy to book and use."
Confirmed purchase:
09 September 2023

Published on:
02 October 2023
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"I fly regularly and Cophall is the only place I use when flying from Gatwick. The staff are super friendly and helpful and the transfer is quick and painless. "
Confirmed purchase:
03 August 2023

Published on:
24 August 2023
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Well sign-posted and easy to find. Reception staff were very friendly and booked my car in quickly and it was moved to the secured parking area quickly. Coming back, the bus arrived quickly to collect us and retrieving the car was quick and easy (especially after a long overnight flight) Would definitely recommend."
Confirmed purchase:
01 July 2023

Published on:
16 August 2023
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

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