Reviews - ACE Parking - Gatwick Airport

We have collected 406 reviews for Gatwick airport parking with an average rating of 4.5 out of 5.

Rating Rating Rating  Rating  Rating  (406 reviews)

Avg Shuttle Wait Time

No transfer/Shuttle is required, ACE Parking Platinum Chauffeur will meet you at the Airport


Reviews

5/5
Rating score

"Excellent service."
Confirmed purchase:
09 October 2016

Published on:
31 December 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4/5
Rating score

"Good service and efficient process however I was under the impression it was literally outside the airport (drop off). It's in the car park of Hampton hotel which isn't bad however I would have paid the extra just to save time with a toddler"
Confirmed purchase:
10 November 2016

Published on:
27 December 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Very good service and polite staff would recommend for future services. "
Confirmed purchase:
06 December 2016

Published on:
23 December 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.5/5
Rating score

"Excellent drop off location and the car was waiting for us on return."
Confirmed purchase:
06 December 2016

Published on:
18 December 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"I'm a radio 4 listener so I was a little perturbed to have KissFm blasting at me when I started my car on the pick up. I mean it was loud. Don't get me wrong I like a bit of house music myself - but time passes and radio 4 comes to everyone of a certain age. Anyway, it was so loud that the other people on the queue jumped. Which then made me think about how my car had been driven while I was away. The only mitigating factor was that it had been left in ECO mode - rather than SPORT mode option ... Which gave me at least some peace of mind as I drove away listening to the World Tonight ... on radio 4. Other than that excellent service and value for money. "
Confirmed purchase:
13 December 2016

Published on:
16 December 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

3.2/5
Rating score

"Process was fine but according to our car's ECO system the driver who returned the vehicle managed to score zero on economic use of the accelerator indicating that they tend to thrash cars as they drive them. Today's vehicles are fairly good at recording the driving behaviour of user. Not very happy about that."
Confirmed purchase:
01 November 2016

Published on:
09 December 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"Excellent services from staff on arrival & departure. Great Location. "
Confirmed purchase:
29 November 2016

Published on:
06 December 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Fantastic service would definitely use again."
Confirmed purchase:
13 November 2016

Published on:
05 December 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

2/5
Rating score

"we were left waiting in the extreme cold for over an hour poor excuses like the cold weather causing the car to be iced up if that's the case whats the point in leaving flight number and arrival time so car can be started and warmed up if the weather is that bad. then when I phoned back next excuse a lot of flights arrived at same time I don't think so not at 23.00-24.00 poor excuses and poor return service very unhappy customer"
Confirmed purchase:
14 October 2016

Published on:
05 December 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.5/5
Rating score

"efficient and well organised. would definitely use again"
Confirmed purchase:
12 November 2016

Published on:
04 December 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

3/5
Rating score

"Very good service. Thank you. "
Confirmed purchase:
13 October 2016

Published on:
04 December 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.2/5
Rating score

"An efficient service, would use again now I know where to drop and collect car at North terminal"
Confirmed purchase:
25 October 2016

Published on:
29 November 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"Never used before, would definetely use it again."
Confirmed purchase:
22 November 2016

Published on:
28 November 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

Confirmed purchase:
14 November 2016

Published on:
28 November 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"So easy. Why go anywhere else. Park in carpark near airport hotel, short walk to the terminal, return easy as car was there waiting. Entry /exit fee part of overall price. Hang on, the more people who use them, they might put the price up..... "
Confirmed purchase:
15 November 2016

Published on:
28 November 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Very easy process and right on the airport so only a short walk to the terminal. Very happy with the service I received. "
Confirmed purchase:
08 November 2016

Published on:
26 November 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Staff were fantastic amiable and wide awake considering both drop off and pick up times, Brilliant service provided at both ends of the holiday. Thank you Ace Parking"
Confirmed purchase:
05 November 2016

Published on:
26 November 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.5/5
Rating score

"Exactly as described, I booked in the morning and parked in the afternoon. Easy drop off, easy pick up, my car was ready and waiting after i phoned, once collecting my luggage as they instructed. Will definitely use again! "
Confirmed purchase:
13 November 2016

Published on:
23 November 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Very pleased easy access to easyjet check in."
Confirmed purchase:
16 November 2016

Published on:
23 November 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

3.7/5
Rating score

"good drop off point rather than 5th floor of a car park! However the airport signage on the way out of the airport is very poor - not your fault of course but it was really hard to find the hotel."
Confirmed purchase:
11 November 2016

Published on:
23 November 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

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