Reviews - ACE Parking - Gatwick Airport

We have collected 406 reviews for Gatwick airport parking with an average rating of 4.5 out of 5.

Rating Rating Rating  Rating  Rating  (406 reviews)

Avg Shuttle Wait Time

No transfer/Shuttle is required, ACE Parking Chauffeur will meet you at the Airport


Reviews

4.2/5
Rating score

"Drop off and pick up was well timed and quickly processed. Would use service again."
Confirmed purchase:
27 September 2016

Published on:
10 October 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

2/5
Rating score

"Very poor drop off - we had 2 babies and were delayed in a queue with others dropping keys off !! Not happy"
Confirmed purchase:
25 September 2016

Published on:
08 October 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"All went very smoothly."
Confirmed purchase:
09 September 2016

Published on:
05 October 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"Great price, but had to wait sometime for car to be returned. It was not busy at that time of day and we were standing in the cold. Just need to speed that bit up. "
Confirmed purchase:
24 September 2016

Published on:
04 October 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

3.7/5
Rating score

"Good service, one of the more expensive but good security rating etc. Our car was already there when we got back. Recommend overall but bear in mind you leave your car outside and collect outside so the weather needs to be good."
Confirmed purchase:
27 September 2016

Published on:
03 October 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

3.7/5
Rating score

"The check in staff member was brilliant. The check out staff were surly and rude. Several customers were unhappy with his brusque style"
Confirmed purchase:
12 September 2016

Published on:
03 October 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Great service. Operator there to meet us on time. Car as we left it..clean and tidy. Very simple and much easier especially when travelling with kids or on early flights. Would use again ."
Confirmed purchase:
06 September 2016

Published on:
28 September 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"I was very pleased with the service provided I didn't have to wait at all either on arrival or departure. I would fully recommend using your company and will be using you again next year . Regards Mrs Clifton"
Confirmed purchase:
11 September 2016

Published on:
27 September 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Easy to book on line, friendly staff and well organised drop off and collection"
Confirmed purchase:
01 September 2016

Published on:
21 September 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.2/5
Rating score

"quite pricey, but the process was easy"
Confirmed purchase:
08 August 2016

Published on:
20 September 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"An excellent and effient service. I have no reservation in recommending ACE meet and greet and will be using them again when I fly."
Confirmed purchase:
04 September 2016

Published on:
18 September 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Can't fault the service, they were waiting when we arrived, checked car over, photographed it, also photographed mileage, this all happened within less than 10 minutes. On return it took a little longer due to heavy traffic but driver apologetic and very polite. Would use again and recommend."
Confirmed purchase:
08 June 2016

Published on:
15 September 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"A great service! I have used them several times and have always been extremely happy with their performance even when you arrive at midnight, there is no delay, and they pay for your exit ticket which other companies don't do. Would definitely recommend it to anyone - thanks for making our holiday stress free!!!"
Confirmed purchase:
31 August 2016

Published on:
13 September 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.2/5
Rating score

"Delivered exactly what I requested - very organised"
Confirmed purchase:
22 August 2016

Published on:
11 September 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Very satisfied with the service."
Confirmed purchase:
24 July 2016

Published on:
06 September 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4/5
Rating score

"Everything was great. The only issue we had was that on our return it was raining and our car was parked at the far side of the car park. The two cars either side were parked so close that I could not get into the car either side without damaging either vehicle so had to go back to the staff to get them to move one which they did quickly and efficiently..."
Confirmed purchase:
13 August 2016

Published on:
06 September 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"Very good service all in all. thanks."
Confirmed purchase:
06 August 2016

Published on:
06 September 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4/5
Rating score

"Quick and easy to book. Not quite a meet and greet at departures/arrivals as they use the facilities of a on site hotel, but only a short walk so no hardship. Once back in UK, car was there and ready to go, so no complaints. This was an offer price but by far was cheaper and, I think, easier than long term parking. Will use again."
Confirmed purchase:
10 August 2016

Published on:
05 September 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.5/5
Rating score

"Easy to follow instructions and friendly staff. Thank you"
Confirmed purchase:
26 July 2016

Published on:
05 September 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.2/5
Rating score

"Very professional outfit, the plane got diverted to a different terminal and they dropped the car to me! Very pleased with the service. One thing I would do is to make sure you book in advance as it was expensive on the day, but other than that the service was First class!!"
Confirmed purchase:
09 August 2016

Published on:
01 September 2016
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

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