"Really good service, just let them know 20 minutes before you drop the car off, they check it over then drive off. On your return again give them 20 minutes to get there. They drop the car off you give it a check over, grab the keys & go nice & simple no waiting for buses to take you back to car parks. I would highly recommend.
"When I called to advise I was 20 mins from Airport, I was advised there was nothing in the system relating to my name. Eventually I was told I was in the system for the previous week.
I was then told the car would be collected in 20 mins at 05.00 (the time on my booking form).
After waiting at airport I called again, only to now be told the car was down to be collected at 06.00.
Bearing in mind the flight was at 07.05 this was causing us some stress/concern.
Eventually someone came and on their sheet it said 06.00. I showed him my booking form which stated 05.00.
Not the best start to holiday, but as I have used SPF before I'm prepared to give benefit of the doubt.
I will say that both the operator I spoke to and the guy who collected the car were very pleasant and helpful."
"Drop off and pick up was smooth.
Only issue was that the car was clean when dropped off but had lots of mud splashes on all wheel arches and up the wings indicating this car was possibly stored in a field. "
"Very easy to book. The gentleman who met me to take the car was very professional but friendly. On our arrival back in the UK, the car was brought back promptly and again friendly staff. Would recommend to anyone. "
"I'm afraid neither side can be very satisfied with this service. I did not allow enough time to get to Gatwick at the start, so we were late handing over the car. No texts were sent to our phone either before dropoff going or before pickup on return. On return, the plane was delayed and we found it difficult in the dark to follow the instructions to get to the pickup. The car was returned in good condition and the staff were very helpful.
We shall probably not be flying from Gatwick again."
"Service was excellent. Easy to meet on arrival but a little difficulty in finding where to pick the car up at first on arriving back. Staff gave support with the luggage and were pleasant and helpful. All was painless and smooth."