Reviews - ACE Parking - Birmingham Airport

We have collected 107 reviews for Birmingham airport parking with an average rating of 4.5 out of 5.

Rating Rating Rating  Rating  Rating  (107 reviews)

Avg Shuttle Wait Time

No transfer/Shuttle is required, ACE Parking Chauffeur will meet you at the Airport


Reviews

4.5/5
Rating score

"Based on experiences of other Meet n Greet companies this experience was positive. Staff friendly and efficient, and my car was picked and returned quickly. If the parking of the car can avoid muddy areas that will be even better!"
Confirmed purchase:
17 May 2017

Published on:
20 May 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Excellent option, shame about the work being carried out at Birmingham, I will certainly use again, hopefully from the original location."
Confirmed purchase:
03 April 2017

Published on:
15 May 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

1.7/5
Rating score

"Will not use this service again. The standard car park is closer than the pick up drop off point. Is cheaper, and no waiting for vehicle to be delivered to me is required. Instead of the service being a travel stress reliever, it caused me much stress."
Confirmed purchase:
24 April 2017

Published on:
27 April 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

3.7/5
Rating score

"We were not very happy that we had to wait so long on our return as it was very cold. We have used Ace before so would probably use again if the price was right."
Confirmed purchase:
23 December 2016

Published on:
26 April 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Excellent service, would use again"
Confirmed purchase:
14 March 2017

Published on:
24 April 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.5/5
Rating score

"Easy drop off and collection. Only a few minutes walk from terminal. Good cheap option, if you don't want to be transported on a long journey from a distant parking site. "
Confirmed purchase:
02 February 2017

Published on:
20 April 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Very smooth process. We were dealt with very promptly when we arrived to leave our car. On our return the car arrived as we got to the car park. Very pleased and would highly recommend "
Confirmed purchase:
20 March 2017

Published on:
19 April 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.2/5
Rating score

"Excellent service and friendly staff"
Confirmed purchase:
30 January 2017

Published on:
17 April 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

3.7/5
Rating score

"Service was great all very straightforward. Only problem was that the car was returned filthy. Looked like it had been kept on a building site it was covered in dust. It was so bad we had to clean the windows before we could drive it away and had to go straight to the carwash. The driver commented on how bad it was and gave us the customer services email address. Such a shame because everything else was very good and convenient."
Confirmed purchase:
10 March 2017

Published on:
14 April 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Great service, will definitely use again, but I always shop around for the best rate on the meet and greet, so keep your prices reasonable."
Confirmed purchase:
14 March 2017

Published on:
14 April 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"Great value. Just a bit of a delay on collection"
Confirmed purchase:
07 March 2017

Published on:
14 April 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

1.5/5
Rating score

"Ok so meet and greet this is not! Meet and then walk a mile is more like and then walk another mile when you return!!!!: Not a happy customer."
Confirmed purchase:
21 February 2017

Published on:
12 May 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

3.7/5
Rating score

"Arrival was a bit chaotic. Lots of guys coming and taking pictures of the car with fly drive jackets. One guy then asked for my keys and just went off without giving me a receipt. As we were a bit tight for time we just had to leave the car. Bit of a confusing walk to and from the car park to the airport especially when there seemed to be some work going on. Not like previously being able to drop car in front of terminal. On arriving back was given an exit ticket with not given enough time to tie bags onto the roof. Got a charge on exit. That said I would use this service again. "
Confirmed purchase:
02 March 2017

Published on:
12 April 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"Just great value for money. Simple "
Confirmed purchase:
12 March 2017

Published on:
12 April 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

2.2/5
Rating score

"2nd time in less than a year I have used this service at Birmingham, and both times we have had to wait for far too long to receive our vehicle back to travel home. Yesterday we arrived with 2 tired children and had to wait an additional 15 minutes in the cold after following the published instructions to the letter. "
Confirmed purchase:
20 March 2017

Published on:
11 April 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"Absolutely faultless! how refreshing to find a company who knows exactly what it is doing and does it extremely well. Excellent booking and information process, timely confirmations, and prompt service from very nice people - at any time day or night!"
Confirmed purchase:
01 March 2017

Published on:
11 April 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

2.7/5
Rating score

"It was fairly chaotic when we arrived at the designated area for collecting our car. It's not as easy as when you could use the 'drop and go' area particularly with lots of luggage, small children and an injured person. There should be some provision for helping customers to get to the area with their luggage. It took a while for our car to arrive despite calling ahead and then the man couldn't get us a ticket to exit the car park. Then the ticket he did get didn't work so we had to wait further to get let out. It wasn't the smoothest or quickest experience."
Confirmed purchase:
12 February 2017

Published on:
10 April 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"I did as requested, and rang 15 minutes before I guessed I would arrive at the Valet parking, and even though I still got lost because traffic was manic, they took the time to direct me to where I SHOULD be. From then on my booking was seamless. Car dropped off, and taken charge of, leaving me to get on with my flight. On my return, because I have no baggage I was a little too early, but the staff are really amiable and the car WAS returned within 15 minutes as quoted. Extremely happy with the price as it was half the price of the Meet and Greet competition. "
Confirmed purchase:
11 March 2017

Published on:
10 April 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

4.7/5
Rating score

"Great service, hassle free.....just what is needed at the start and end of your holiday. Highly recommend."
Confirmed purchase:
10 March 2017

Published on:
10 April 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

5/5
Rating score

"Superb sevice, makes travelling so much easier, will def use again"
Confirmed purchase:
23 March 2017

Published on:
08 April 2017
Value for money
Staff friendliness
Arrival and exit process
Would you recommend?

Search

  • Great Value
  • Price Match