Reviews - ACE Parking - Birmingham Airport

"The arrival process was easy to understand and managed professionally. On return, I made contact once through baggage control and was advised to make my way to where I had dropped off my car on arrival. Unfortunately, the operator gave this instruction in a rather curt manner and then hung up without warning. I would like to have asked how long I would be likely to be waiting, but was not given the chance. Having said that, my car was returned within approx 7 or 8 minutes. As a constructive point, your staff could have respoded in a more friendly manner."